Can Internal Control Components Influence Internal Customer Satisfaction? An Applied Study in a Shared Service Centre

Assessing customer satisfaction on service quality of Light Rail Transit (LRT) transportation in Malaysia
由: 2-s2.0-85191975541
出版: (2024)

Recommendations for a Favourable Accommodation Service Experience: The Perspective of International Muslim Tourists in Malaysia
由: Zainol N.A.; Ahmad R.; Alias S.N.A.; Abdul Karim M.H.; Ismail N.S.
出版: (2024)

Recommendations for a Favourable Accommodation Service Experience: The Perspective of International Muslim Tourists in Malaysia
由: 2-s2.0-85216069470
出版: (2024)

Do CEO narcissism and board gender diversity influence the sustainable reporting of energy companies in Southeast Asia?
由: Sukmadilaga C.; Rizaldi D.; Salmana S.; Ghani E.K.
出版: (2025)

Can Brick-and-Click Stores Yield Returning Online Customers? Assessing In-house Logistics Service Quality (LSQ) of Multi-channel Retailers
由: 2-s2.0-85168463058
出版: (2023)

The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country
由: 2-s2.0-85112557199
出版: (2021)

Modeling the contingent role of technological optimism on customer satisfaction with self-service technologies: A case of cash-recycling ATMs
由: 2-s2.0-85081560973
出版: (2020)

Service quality attributes affecting the satisfaction of KTM Komuter services
由: Ab. Karim S.N.; Mustafa M.; Haron S.; Rusli R.
出版: (2025)

Analysis of airline customer satisfaction using data mining techniques
由: Mohd Rozaini N.A.A.; Abd Talib N.F.A.; Ul-Saufie A.Z.; Ibrahim N.; Jamil S.A.M.; Ul-Saufie A.Z.
出版: (2024)

Analysis of airline customer satisfaction using data mining techniques
由: 2-s2.0-85203168951
出版: (2024)

Applied artificial intelligence: Acceptance-intention-purchase and satisfaction on smartwatch usage in a Ghanaian context
由: 2-s2.0-85166196674
出版: (2023)

Applied Artificial Intelligence and user satisfaction: Smartwatch usage for healthcare in Bangladesh during COVID-19
由: 2-s2.0-85118726488
出版: (2021)

FREEDOM OF INFORMATION IN MALAYSIA: INTERNATIONAL LEGAL INSTRUMENTS AND RESTRICTIONS UNDER NATIONAL LAW
由: Hadi K.A.A.; Rahman R.A.; Ayub Z.A.
出版: (2024)

MEASURING CUSTOMERS' PERCEPTIONS OF LOGISTICS SERVICE QUALITY OF 3PL SERVICE PROVIDERS
由: 2-s2.0-44849138004
出版: (2007)

Moral Education for International Students: Institutional Insight from China
由: 2-s2.0-85180201096
出版: (2023)

Auditor tenure, investor protection and accounting quality: international evidence
由: 2-s2.0-85112688219
出版: (2022)

Critical internal and external factors that affect firms strategic planning
由: 2-s2.0-77958138517
出版: (2010)

CUSTOMER COMPLAINTS AND THE EFFECTIVENESS OF SERVICE GUARANTEES IN THE HOTEL INDUSTRY
由: Shahril A.M.; Aziz Y.A.
出版: (2022)

A comprehensive review on system architecture and international standards for electric vehicle charging stations
由: Rajendran G.; Vaithilingam C.A.; Misron N.; Naidu K.; Ahmed M.R.
出版: (2021)

International and Islamic perspectives on the right and access to education for refugees: Malaysia's response
由: Mohd Nor, et al.
出版: (2025)

International and Islamic perspectives on the right and access to education for refugees: Malaysia’s response
由: Mohd Nor A.; Rahmat N.E.; Nadzari D.A.
出版: (2025)

Corporate Governance and Internal Control Mechanisms: Developing a Strategic Framework
由: 2-s2.0-85207860454
出版: (2025)

International demand for medical tourism in Malaysia: Evidence from panel data
由: 2-s2.0-85121423670
出版: (2021)

Internal controls and fraud-empirical evidence from oil and gas company
由: 2-s2.0-85002251410
出版: (2016)

Results of the COVID-19 mental health international for the general population (COMET-G) study
由: Fountoulakis K.N.; Karakatsoulis G.; Abraham S.; Adorjan K.; Ahmed H.U.; Alarcón R.D.; Arai K.; Auwal S.S.; Berk M.; Bjedov S.; Bobes J.; Bobes-Bascaran T.; Bourgin-Duchesnay J.; Bredicean C.A.; Bukelskis L.; Burkadze A.; Abud I.I.C.; Castilla-Puentes R.; Cetkovich M.; Colon-Rivera H.; Corral R.; Cortez-Vergara C.; Crepin P.; De Berardis D.; Zamora Delgado S.; De Lucena D.; De Sousa A.; Di Stefano R.; Dodd S.; Elek L.P.; Elissa A.; Erdelyi-Hamza B.; Erzin G.; Etchevers M.J.; Falkai P.; Farcas A.; Fedotov I.; Filatova V.; Fountoulakis N.K.; Frankova I.; Franza F.; Frias P.; Galako T.; Garay C.J.; Garcia-Álvarez L.; García-Portilla M.P.; Gonda X.; Gondek T.M.; González D.M.; Gould H.; Grandinetti P.; Grau A.; Groudeva V.; Hagin M.; Harada T.; Hasan T.M.; Hashim N.A.; Hilbig J.; Hossain S.; Iakimova R.; Ibrahim M.; Iftene F.; Ignatenko Y.; Irarrazaval M.; Ismail Z.; Ismayilova J.; Jakobs A.; Jakovljević M.; Jakšić N.; Javed A.; Kafali H.Y.; Karia S.; Kazakova O.; Khalifa D.; Khaustova O.; Koh S.; Kopishinskaia S.; Kosenko K.; Koupidis S.A.; Kovacs I.; Kulig B.; Lalljee A.; Liewig J.; Majid A.; Malashonkova E.; Malik K.; Malik N.I.; Mammadzada G.; Mandalia B.; Marazziti D.; Marčinko D.; Martinez S.; Matiekus E.; Mejia G.; Memon R.S.; Martínez X.E.M.; Mickevičiūtė D.; Milev R.; Mohammed M.; Molina-López A.; Morozov P.; Muhammad N.S.; Mustač F.; Naor M.S.; Nassieb A.; Navickas A.; Okasha T.; Pandova M.; Panfil A.-L.; Panteleeva L.; Papava I.; Patsali M.E.; Pavlichenko A.; Pejuskovic B.; Pinto Da Costa M.; Popkov M.; Popovic D.; Raduan N.J.N.; Ramírez F.V.; Rancans E.; Razali S.; Rebok F.; Rewekant A.; Flores E.N.R.; Rivera-Encinas M.T.; Saiz P.; de Carmona M.S.; Martínez D.S.; Saw J.A.; Saygili G.; Schneidereit P.; Shah B.; Shirasaka T.; Silagadze K.; Sitanggang S.; Skugarevsky O.; Spikina A.; Mahalingappa S.S.; Stoyanova M.; Szczegielniak A.; Tamasan S.C.; Tavormina G.; Tavormina M.G.M.; Theodorakis P.N.; Tohen M.; Tsapakis E.M.; Tukhvatullina D.; Ullah I.; Vaidya R.; Vega-Dienstmaier J.M.; Vrublevska J.; Vukovic O.; Vysotska O.; Widiasih N.; Yashikhina A.; Prezerakos P.E.; Smirnova D.
出版: (2022)

The International Functional Electrical Stimulation Society (IFESS): Highlights from the IFESS conference at Rehabweek 2023
由: Hamzaid N.A.; Manaf H.; Azmi N.L.; Milosevic M.; Spaich E.G.; Yoshida K.; Gorgey A.S.; Ferrante S.
出版: (2024)

Volatile components of the stressed liverwort conocephalum conicum
由: Ghani N.A.; Ludwiczuk A.; Ismail N.H.; Asakawa Y.
出版: (2016)

Objectivity Threats: Would it Jeopardise Malaysian Internal Auditors’ Risk Judgment Quality?
由: Razali F.M.; Said J.; Johari R.J.; Ibrahim N.
出版: (2023)

Impact of Integrity and Internal Audit Transparency on Audit Quality: The Moderating Role of Blockchain
由: Kabir M.R.; Sobhani F.A.; Mohamed N.; Ashrafi D.M.
出版: (2022)

Utilizing Advanced Regression Techniques to Forecast Visibility at Subang and Langkawi International Airport
由: Bin Jamaludin, et al.
出版: (2024)

FREEDOM OF INFORMATION IN MALAYSIA: INTERNATIONAL LEGAL INSTRUMENTS AND RESTRICTIONS UNDER NATIONAL LAW
由: 2-s2.0-85186627484
出版: (2024)

International Atherosclerosis Society guidance for implementing best practice in the care of familial hypercholesterolaemia
由: 2-s2.0-85162009440
出版: (2023)

Proficiency of internal auditors and effectiveness of public sector audit in malaysian public organizations
由: 2-s2.0-85081326898
出版: (2019)

The influence of service quality and passenger satisfaction towards Electric Train Services (ETS): A PLS-SEM approach
由: Mat A.; Bahry N.S.; Kori N.L.; Munir Z.A.; Daud N.M.
出版: (2019)

Customers’ Opinions on Mobile Telecommunication Services in Malaysia using Sentiment Analysis
由: Rahim M.R.A.; Mahmud Y.; Abdul-Rahman S.
出版: (2021)

Data in application sharing: An insights overview
由: Ahmad S.; Abidin S.Z.Z.; Omar N.
出版: (2011)