Analysis of airline customer satisfaction using data mining techniques

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Analysis of airline customer satisfaction using data mining techniques

Airline customer satisfaction is an important indicator to measure whether passengers are satisfied with services provided such as inflight services and airport services. Wide research has been done in the previous literature, however, there are inconsistent findings regarding the crucial services t...

书目详细资料
发表在:	AIP Conference Proceedings
主要作者:	Mohd Rozaini N.A.A.; Abd Talib N.F.A.; Ul-Saufie A.Z.; Ibrahim N.; Jamil S.A.M.; Ul-Saufie A.Z.
格式:	Conference paper
语言:	English
出版:	American Institute of Physics 2024
在线阅读:	https://www.scopus.com/inward/record.uri?eid=2-s2.0-85203168951&doi=10.1063%2f5.0223954&partnerID=40&md5=114dd38b7a270328fba3d4bc4a7df5e3

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