Analysis of airline customer satisfaction using data mining techniques

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Analysis of airline customer satisfaction using data mining techniques

Airline customer satisfaction is an important indicator to measure whether passengers are satisfied with services provided such as inflight services and airport services. Wide research has been done in the previous literature, however, there are inconsistent findings regarding the crucial services t...

書誌詳細
出版年:	AIP Conference Proceedings
第一著者:	Mohd Rozaini N.A.A.; Abd Talib N.F.A.; Ul-Saufie A.Z.; Ibrahim N.; Jamil S.A.M.; Ul-Saufie A.Z.
フォーマット:	Conference paper
言語:	English
出版事項:	American Institute of Physics 2024
オンライン･アクセス:	https://www.scopus.com/inward/record.uri?eid=2-s2.0-85203168951&doi=10.1063%2f5.0223954&partnerID=40&md5=114dd38b7a270328fba3d4bc4a7df5e3

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