Exploring public sentiments towards courier services in Malaysia through Twitter: a sentiment analysis approach
This study delves into the sentiment analysis of courier services in Malaysia through the lens of tweets. With the escalating reliance on courier services for daily parcel deliveries, understanding public sentiment becomes imperative. Through a systematic methodology encompassing data gathering, pre...
| Published in: | Indonesian Journal of Electrical Engineering and Computer Science |
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| Main Author: | |
| Format: | Article |
| Language: | English |
| Published: |
Institute of Advanced Engineering and Science
2024
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| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85185599034&doi=10.11591%2fijeecs.v33.i3.pp1966-1973&partnerID=40&md5=aad5c6a34a4a62710ba2a22faa10f313 |