Using e-wallet for business process development: challenges and prospects in Malaysia

Purpose: This study aims to explore the challenges and prospects of using e-wallets in Malaysia, and what it means for businesses and customers. Suggested here are strategies to leverage the strengths and opportunities as well as overcome the weaknesses and threats. Suggested here are strategies to...

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Bibliographic Details
Published in:Business Process Management Journal
Main Author: Alam M.M.; Awawdeh A.E.; Muhamad A.I.B.
Format: Article
Language:English
Published: Emerald Group Holdings Ltd. 2021
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85106317228&doi=10.1108%2fBPMJ-11-2020-0528&partnerID=40&md5=04cdd98f345cffa02acfe375741d2c8a