Predicting customer sentiment: the fusion of deep learning and a fuzzy system for sentiment analysis of Arabic text

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Predicting customer sentiment: the fusion of deep learning and a fuzzy system for sentiment analysis of Arabic text

Understanding client feedback and satisfaction is a critical concern for any business organization operating in the highly competitive internet industry. Notably, social media platforms such as X (Twitter) act as forums for customers to voice their opinions. Analyzing such feedback is beneficial sin...

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Bibliographic Details
Published in:	SOCIAL NETWORK ANALYSIS AND MINING
Main Authors:	Ambreen, Shela; Iqbal, Muhammad; Asghar, Muhammad Zubair; Mazhar, Tehseen; Khattak, Umar Farooq; Khan, Muhammad Amir; Hamam, Habib
Format:	Article
Language:	English
Published:	SPRINGER WIEN 2024
Subjects:	Computer Science
Online Access:	https://www-webofscience-com.uitm.idm.oclc.org/wos/woscc/full-record/WOS:001335841500001

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