Predicting customer sentiment: the fusion of deep learning and a fuzzy system for sentiment analysis of Arabic text
Understanding client feedback and satisfaction is a critical concern for any business organization operating in the highly competitive internet industry. Notably, social media platforms such as X (Twitter) act as forums for customers to voice their opinions. Analyzing such feedback is beneficial sin...
| Published in: | SOCIAL NETWORK ANALYSIS AND MINING |
|---|---|
| Main Authors: | , , , , , , , |
| Format: | Article |
| Language: | English |
| Published: |
SPRINGER WIEN
2024
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| Subjects: | |
| Online Access: | https://www-webofscience-com.uitm.idm.oclc.org/wos/woscc/full-record/WOS:001335841500001 |