From user engagement to app love: Investigating the antecedents and consequences of third-party travel app usage
Purpose: This study aims to empirical tests an integrated framework of third-party travel apps usage antecedents (system quality, information quality, service quality and user engagement) and its consequences (satisfaction, apps love and behavioral intentions). Design/methodology/approach: A quantit...
| Published in: | Journal of Hospitality and Tourism Technology |
|---|---|
| Main Author: | |
| Format: | Article |
| Language: | English |
| Published: |
Emerald Publishing
2024
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| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85210445281&doi=10.1108%2fJHTT-06-2024-0396&partnerID=40&md5=43ca81afcc31e796bdd0d5f81012422c |