Information System User Experience in the Era of Digitalization: A Service Design Perspective in Smart Homes

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Information System User Experience in the Era of Digitalization: A Service Design Perspective in Smart Homes

In a rapidly digitalizing culture, this study investigates smart home user experience, information systems, and service design. Its goals are to identify key variables affecting user engagement and satisfaction, study how smart home features affect user expectations, and assess service design interv...

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Bibliographic Details
Published in:	Journal of Information Systems Engineering and Management
Main Author:	Tang J.; Toyong N.M.P.; Bin Shahlal N.; Wei X.; Zhang H.
Format:	Article
Language:	English
Published:	IADITI ? International Association for Digital Transformation and Technological Innovation 2024
Online Access:	https://www.scopus.com/inward/record.uri?eid=2-s2.0-85205283349&doi=10.55267%2fiadt.07.14900&partnerID=40&md5=90a2b6f70dc231efdaee6cb1f606c59c

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