Information System User Experience in the Era of Digitalization: A Service Design Perspective in Smart Homes
In a rapidly digitalizing culture, this study investigates smart home user experience, information systems, and service design. Its goals are to identify key variables affecting user engagement and satisfaction, study how smart home features affect user expectations, and assess service design interv...
Published in: | Journal of Information Systems Engineering and Management |
---|---|
Main Author: | |
Format: | Article |
Language: | English |
Published: |
IADITI ? International Association for Digital Transformation and Technological Innovation
2024
|
Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85205283349&doi=10.55267%2fiadt.07.14900&partnerID=40&md5=90a2b6f70dc231efdaee6cb1f606c59c |