MODIFIED RUSSELL NETWORK MODEL FOR DETERMINING MALAYSIA WATER SUPPLY SERVICES PERFORMANCE; [Model Rangkaian Russell Terubah Suai untuk Menentukan Prestasi Perkhidmatan Bekalan Air Malaysia]
A black-box analysis of Data Envelopment Analysis (DEA) has been widely used to measure water supply services performance. It is a single process, which does not take into account the internal structure of the operation. However, in the production of water supply services, rather than a black-box an...
| Published in: | Journal of Quality Measurement and Analysis |
|---|---|
| Main Author: | |
| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2020
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| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85202520242&partnerID=40&md5=0a1bb4b28fce19160a0a2cccfc5b6c0a |