The moderating role of perceived organizational support in the relationship between job satisfaction, organizational commitment, and customers perceived service quality: A conceptual study

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The moderating role of perceived organizational support in the relationship between job satisfaction, organizational commitment, and customers perceived service quality: A conceptual study

The perspective that employees hold regarding their employment and the business they work for is widely thought to have an impact on the quality of service as viewed by customers. Therefore, this research aims to assess The Moderator role of perceived organizational support (POS) in the relationship...

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Bibliographic Details
Published in:	Studies in Systems, Decision and Control
Main Author:	Al-Refaei A.A.; Ibrahim A.; Alshuhumi S.; Madani Y.
Format:	Book chapter
Language:	English
Published:	Springer Science and Business Media Deutschland GmbH 2024
Online Access:	https://www.scopus.com/inward/record.uri?eid=2-s2.0-85200557756&doi=10.1007%2f978-3-031-54383-8_6&partnerID=40&md5=0fefac8e7f2f53f7a00943beb192d8e7

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