The moderating role of perceived organizational support in the relationship between job satisfaction, organizational commitment, and customers perceived service quality: A conceptual study
The perspective that employees hold regarding their employment and the business they work for is widely thought to have an impact on the quality of service as viewed by customers. Therefore, this research aims to assess The Moderator role of perceived organizational support (POS) in the relationship...
Published in: | Studies in Systems, Decision and Control |
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Main Author: | |
Format: | Book chapter |
Language: | English |
Published: |
Springer Science and Business Media Deutschland GmbH
2024
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Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85200557756&doi=10.1007%2f978-3-031-54383-8_6&partnerID=40&md5=0fefac8e7f2f53f7a00943beb192d8e7 |