Sentiment Analysis and Visualization of Reviews for Healthcare Service Providers Using Naïve Bayes

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Sentiment Analysis and Visualization of Reviews for Healthcare Service Providers Using Naïve Bayes

Improving and maintaining the hospital service quality is considered a global concern. Healthcare service providers widely use online patient feedback to measure and improve the quality of care in healthcare services from the patients' perspectives. Similarly, customers will read reviews before...

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Bibliographic Details
Published in:	AIP Conference Proceedings
Main Author:	Saman F.I.; Chua N.F.C.J.; Jamrus F.N.
Format:	Conference paper
Language:	English
Published:	American Institute of Physics 2024
Online Access:	https://www.scopus.com/inward/record.uri?eid=2-s2.0-85191975884&doi=10.1063%2f5.0181989&partnerID=40&md5=a8b46b3d0bf5cb454b3db93d0c9b7bca

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