Sentiment Analysis and Visualization of Reviews for Healthcare Service Providers Using Naïve Bayes
Improving and maintaining the hospital service quality is considered a global concern. Healthcare service providers widely use online patient feedback to measure and improve the quality of care in healthcare services from the patients' perspectives. Similarly, customers will read reviews before...
| Published in: | AIP Conference Proceedings |
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| Main Author: | |
| Format: | Conference paper |
| Language: | English |
| Published: |
American Institute of Physics
2024
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| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85191975884&doi=10.1063%2f5.0181989&partnerID=40&md5=a8b46b3d0bf5cb454b3db93d0c9b7bca |