Applying WebQual 4.0 to measure the quality of government websites as a function of agenda building-information subsidies for journalists during the COVID-19 pandemic: A comparative study between Malaysia and Indonesia

This research aims to evaluate the quality of Indonesian and Malaysian government websites as a communication channel for the COVID-19 pandemic crisis. The evaluation involved three dimensions of WebQual 4.0, an evaluation standard for website quality because it contains the principles of mass commu...

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Bibliographic Details
Published in:SEARCH Journal of Media and Communication Research
Main Author: Kriyantono R.; Kasim A.; Wardasari N.; Swastikawara S.; Rani N.A.
Format: Article
Language:English
Published: Taylor's University Lakeside Campus 2023
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85187639819&partnerID=40&md5=44162711cac1ff17de0bfb747f6b0d57