Workplace ostracism and service-oriented behaviour: employees' workload and emotional energy

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Workplace ostracism and service-oriented behaviour: employees' workload and emotional energy

Purpose: Using conservation of resources (CoR) theory, this study investigates the role of emotional energy as a mediating mechanism in the relationship between workplace ostracism and employees' service-oriented behaviour, as well as the moderating result of workload on the relationship betwee...

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Bibliographic Details
Published in:	Management Decision
Main Author:	Rabiul M.K.; Alam M.M.; Karim R.A.
Format:	Article
Language:	English
Published:	Emerald Publishing 2024
Online Access:	https://www.scopus.com/inward/record.uri?eid=2-s2.0-85178481912&doi=10.1108%2fMD-07-2023-1299&partnerID=40&md5=09c26281a82df3d54c72214258f8c069

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