Workplace ostracism and service-oriented behaviour: employees' workload and emotional energy
Purpose: Using conservation of resources (CoR) theory, this study investigates the role of emotional energy as a mediating mechanism in the relationship between workplace ostracism and employees' service-oriented behaviour, as well as the moderating result of workload on the relationship betwee...
| Published in: | Management Decision |
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| Main Author: | |
| Format: | Article |
| Language: | English |
| Published: |
Emerald Publishing
2024
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| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85178481912&doi=10.1108%2fMD-07-2023-1299&partnerID=40&md5=09c26281a82df3d54c72214258f8c069 |