Help me tripadvisor! examining the relationship between tripadvisor e-WOM attributes, trusts towards online reviews and travellers behavioural intentions

This paper aims to examine the impact of TripAdvisor reviews on behavioural intentions, basing on travellers' trust towards the e-WOM reviews. Four factors are proposed for building travellers’ trust and behavioural intentions: information quality, credibility, adoption and usefulness. Trust is...

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Bibliographic Details
Published in:Journal of Information and Organizational Sciences
Main Author: Mahat N.Z.D.; Hanafiah M.H.
Format: Article
Language:English
Published: University of Zagreb, Faculty of Organization and Informatics 2020
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85086929556&doi=10.31341%2fjios.44.1.4&partnerID=40&md5=153b96ba254d303bc4e352d7fa52b43a