Meal pace experience, customer satisfaction and customer revisit intention at casual dining restaurants in Kuala Lumpur

This study was conducted to test the effect of meal pace experience on customer satisfaction and customer revisit intention at casual dining restaurants in Kuala Lumpur. This study employed the quantitative approach and questionnaires were designed to collect the required data for testing the effect...

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Bibliographic Details
Published in:Current Issues in Hospitality and Tourism Research and Innovations
Main Author: Ismail H.; Amirhonarvari S.; Radzi S.M.
Format: Book chapter
Language:English
Published: CRC Press 2012
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85055191271&partnerID=40&md5=c6c325f3b85d364626bd98308e79494e