Meal pace experience, customer satisfaction and customer revisit intention at casual dining restaurants in Kuala Lumpur
This study was conducted to test the effect of meal pace experience on customer satisfaction and customer revisit intention at casual dining restaurants in Kuala Lumpur. This study employed the quantitative approach and questionnaires were designed to collect the required data for testing the effect...
| Published in: | Current Issues in Hospitality and Tourism Research and Innovations |
|---|---|
| Main Author: | |
| Format: | Book chapter |
| Language: | English |
| Published: |
CRC Press
2012
|
| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85055191271&partnerID=40&md5=c6c325f3b85d364626bd98308e79494e |