Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice

This study investigates the link between employees’ perceptions of Organizational Justice (OJ) and Organizational Citizenship Behavior (OCB) intentions at large hotels in Malaysia. It was proposed that procedural justice and distributive justice will have positive influence on hotel employees’ OCB....

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Bibliographic Details
Published in:Current Issues in Hospitality and Tourism Research and Innovations
Main Author: Hemdi M.A.; Razali M.A.; Abd Rashid N.R.N.; Nordin R.
Format: Book chapter
Language:English
Published: CRC Press 2012
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85055144076&partnerID=40&md5=767f08fecd804fae5e24af32590eb973

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