Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice
This study investigates the link between employees’ perceptions of Organizational Justice (OJ) and Organizational Citizenship Behavior (OCB) intentions at large hotels in Malaysia. It was proposed that procedural justice and distributive justice will have positive influence on hotel employees’ OCB....
| Published in: | Current Issues in Hospitality and Tourism Research and Innovations |
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| Main Author: | |
| Format: | Book chapter |
| Language: | English |
| Published: |
CRC Press
2012
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| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85055144076&partnerID=40&md5=767f08fecd804fae5e24af32590eb973 |