Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice

Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice

This study investigates the link between employees’ perceptions of Organizational Justice (OJ) and Organizational Citizenship Behavior (OCB) intentions at large hotels in Malaysia. It was proposed that procedural justice and distributive justice will have positive influence on hotel employees’ OCB....

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Bibliographic Details
Published in:Current Issues in Hospitality and Tourism Research and Innovations
Main Author: Hemdi M.A.; Razali M.A.; Abd Rashid N.R.N.; Nordin R.
Format: Book chapter
Language:English
Published: CRC Press 2012
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85055144076&partnerID=40&md5=767f08fecd804fae5e24af32590eb973
id 2-s2.0-85055144076
spelling 2-s2.0-85055144076
Hemdi M.A.; Razali M.A.; Abd Rashid N.R.N.; Nordin R.
Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice
2012
Current Issues in Hospitality and Tourism Research and Innovations



https://www.scopus.com/inward/record.uri?eid=2-s2.0-85055144076&partnerID=40&md5=767f08fecd804fae5e24af32590eb973
This study investigates the link between employees’ perceptions of Organizational Justice (OJ) and Organizational Citizenship Behavior (OCB) intentions at large hotels in Malaysia. It was proposed that procedural justice and distributive justice will have positive influence on hotel employees’ OCB. 380 operational hotel employees participated in this study and hierarchical multiple regression was performed to test the posited hypotheses. Results indicated that distributive justice perceptions were significantly related to OCB intentions. Implications of the findings, limitations, and suggestions for future directions are discussed. © 2012 Taylor & Francis Group, London.
CRC Press

English
Book chapter
author Hemdi M.A.; Razali M.A.; Abd Rashid N.R.N.; Nordin R.
spellingShingle Hemdi M.A.; Razali M.A.; Abd Rashid N.R.N.; Nordin R.
Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice
author_facet Hemdi M.A.; Razali M.A.; Abd Rashid N.R.N.; Nordin R.
author_sort Hemdi M.A.; Razali M.A.; Abd Rashid N.R.N.; Nordin R.
title Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice
title_short Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice
title_full Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice
title_fullStr Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice
title_full_unstemmed Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice
title_sort Organizational citizenship behavior of hotel employees: Investigating the impact of organizational justice
publishDate 2012
container_title Current Issues in Hospitality and Tourism Research and Innovations
container_volume
container_issue
doi_str_mv
url https://www.scopus.com/inward/record.uri?eid=2-s2.0-85055144076&partnerID=40&md5=767f08fecd804fae5e24af32590eb973
description This study investigates the link between employees’ perceptions of Organizational Justice (OJ) and Organizational Citizenship Behavior (OCB) intentions at large hotels in Malaysia. It was proposed that procedural justice and distributive justice will have positive influence on hotel employees’ OCB. 380 operational hotel employees participated in this study and hierarchical multiple regression was performed to test the posited hypotheses. Results indicated that distributive justice perceptions were significantly related to OCB intentions. Implications of the findings, limitations, and suggestions for future directions are discussed. © 2012 Taylor & Francis Group, London.
publisher CRC Press
issn
language English
format Book chapter
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collection Scopus
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