Guest satisfaction towards physical environment quality in theme hotel
Trends in accommodation are a part of the traveler’s lifestyles which more seeking for valuable experience during their stay. Physical Environment Quality is one of the important attributes to influence guest satisfaction as it encounters their need and expectation. Unique physical architecture desi...
| Published in: | Heritage, Culture and Society: Research agenda and best practices in the hospitality and tourism industry - Proceedings of the 3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016 |
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| Main Author: | |
| Format: | Conference paper |
| Language: | English |
| Published: |
CRC Press/Balkema
2016
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| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85016189420&partnerID=40&md5=aeabba0ebf6a15d2aa07a60fda67cd02 |