Service enhancement, in-house training and restaurant business resilience: integrating the study framework
Restaurant business resilient or survival is long becoming one of the central issues and attention among the researchers. Studies explicitly revealed that the success and the survival of any restaurant operation is well depend on the type of food and service offer, quickly responds to the drawbacks....
| Published in: | Heritage, Culture and Society: Research agenda and best practices in the hospitality and tourism industry - Proceedings of the 3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016 |
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| Main Author: | |
| Format: | Conference paper |
| Language: | English |
| Published: |
CRC Press/Balkema
2016
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| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85016171256&partnerID=40&md5=570efe002ad31a44b175ee9b326327c2 |