Sports service quality for event venues: evidence from Malaysia

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Sports service quality for event venues: evidence from Malaysia

Purpose – The purpose of this paper is to empirically test the proposed measure of sports service quality (SSQ) and examine the relationships between emotional experience (EE) and user satisfaction (US) for sports competitions/training venues (i.e. for the sport of badminton). Design/methodology/app...

書誌詳細
出版年:	Sport, Business and Management: An International Journal
第一著者:	Ho Voon B.; Lee N.; Murray D.
フォーマット:	論文
言語:	English
出版事項:	Emerald Group Publishing Ltd. 2014
オンライン･アクセス:	https://www.scopus.com/inward/record.uri?eid=2-s2.0-84958538430&doi=10.1108%2fSBM-11-2010-0020&partnerID=40&md5=a6cbc151841bebc8141b52a454c6fcb6

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