Sports service quality for event venues: evidence from Malaysia
Purpose – The purpose of this paper is to empirically test the proposed measure of sports service quality (SSQ) and examine the relationships between emotional experience (EE) and user satisfaction (US) for sports competitions/training venues (i.e. for the sport of badminton). Design/methodology/app...
| الحاوية / القاعدة: | Sport, Business and Management: An International Journal |
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| المؤلف الرئيسي: | |
| التنسيق: | مقال |
| اللغة: | English |
| منشور في: |
Emerald Group Publishing Ltd.
2014
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| الوصول للمادة أونلاين: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-84958538430&doi=10.1108%2fSBM-11-2010-0020&partnerID=40&md5=a6cbc151841bebc8141b52a454c6fcb6 |