Service level agreement performance analysis on quality of service UPE-Metro Ethernet

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Service level agreement performance analysis on quality of service UPE-Metro Ethernet

A Service Level Agreement (SLA) between a service provider and its customers is an assurance to customers in fulfills the best services. Customers can get the service they pay for which obligates the service provider to achieve its service promises. Failing to meet SLAs could result in serious finan...

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Bibliographic Details
Published in:	ARPN Journal of Engineering and Applied Sciences
Main Author:	Yusof M.I.; Zainudin A.N.; Rahman R.A.; Kassim M.
Format:	Article
Language:	English
Published:	Asian Research Publishing Network 2015
Online Access:	https://www.scopus.com/inward/record.uri?eid=2-s2.0-84923040763&partnerID=40&md5=e670623252109074ec89e4c0f38ec359

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