Service level agreement performance analysis on quality of service UPE-Metro Ethernet
A Service Level Agreement (SLA) between a service provider and its customers is an assurance to customers in fulfills the best services. Customers can get the service they pay for which obligates the service provider to achieve its service promises. Failing to meet SLAs could result in serious finan...
| Published in: | ARPN Journal of Engineering and Applied Sciences |
|---|---|
| Main Author: | |
| Format: | Article |
| Language: | English |
| Published: |
Asian Research Publishing Network
2015
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| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-84923040763&partnerID=40&md5=e670623252109074ec89e4c0f38ec359 |