Lean TQM automotive factory model system

Integrated Total Quality Management (TQM) with Lean Manufacturing (LM) is a system comprises of TQM with LM principles and is associated with financial and nonfinancial performance measurement indicators. The ultimate goal of this system is to focus on achieving total customer satisfaction by removi...

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Published in:World Academy of Science, Engineering and Technology
Main Author: Salleh N.A.M.; Kasolang S.; Jaffar A.
Format: Article
Language:English
Published: 2011
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-79960784353&partnerID=40&md5=07fcb79789da002c2c6f3a2548be2f36
id 2-s2.0-79960784353
spelling 2-s2.0-79960784353
Salleh N.A.M.; Kasolang S.; Jaffar A.
Lean TQM automotive factory model system
2011
World Academy of Science, Engineering and Technology
79


https://www.scopus.com/inward/record.uri?eid=2-s2.0-79960784353&partnerID=40&md5=07fcb79789da002c2c6f3a2548be2f36
Integrated Total Quality Management (TQM) with Lean Manufacturing (LM) is a system comprises of TQM with LM principles and is associated with financial and nonfinancial performance measurement indicators. The ultimate goal of this system is to focus on achieving total customer satisfaction by removing eight wastes available in any process in an organization. A survey questionnaire was developed and distributed to 30 highly active automotive vendors in Malaysia and analyzed by PASW Statistics 18. It was found out that these vendors have been practicing and measuring the effectiveness TQM and LM implementation. More involvement of all Malaysian automotive vendors will represent the exact status of current Malaysian automotive industry in implementing TQM and LM and can determine whether the industry is ready for integrated TQM and LM system. This is the first study that combined 4 awards practices, ISO/TS16949, Toyota Production System and SAEJ4000.

20103778
English
Article

author Salleh N.A.M.; Kasolang S.; Jaffar A.
spellingShingle Salleh N.A.M.; Kasolang S.; Jaffar A.
Lean TQM automotive factory model system
author_facet Salleh N.A.M.; Kasolang S.; Jaffar A.
author_sort Salleh N.A.M.; Kasolang S.; Jaffar A.
title Lean TQM automotive factory model system
title_short Lean TQM automotive factory model system
title_full Lean TQM automotive factory model system
title_fullStr Lean TQM automotive factory model system
title_full_unstemmed Lean TQM automotive factory model system
title_sort Lean TQM automotive factory model system
publishDate 2011
container_title World Academy of Science, Engineering and Technology
container_volume 79
container_issue
doi_str_mv
url https://www.scopus.com/inward/record.uri?eid=2-s2.0-79960784353&partnerID=40&md5=07fcb79789da002c2c6f3a2548be2f36
description Integrated Total Quality Management (TQM) with Lean Manufacturing (LM) is a system comprises of TQM with LM principles and is associated with financial and nonfinancial performance measurement indicators. The ultimate goal of this system is to focus on achieving total customer satisfaction by removing eight wastes available in any process in an organization. A survey questionnaire was developed and distributed to 30 highly active automotive vendors in Malaysia and analyzed by PASW Statistics 18. It was found out that these vendors have been practicing and measuring the effectiveness TQM and LM implementation. More involvement of all Malaysian automotive vendors will represent the exact status of current Malaysian automotive industry in implementing TQM and LM and can determine whether the industry is ready for integrated TQM and LM system. This is the first study that combined 4 awards practices, ISO/TS16949, Toyota Production System and SAEJ4000.
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