Lean TQM automotive factory model system

Integrated Total Quality Management (TQM) with Lean Manufacturing (LM) is a system comprises of TQM with LM principles and is associated with financial and nonfinancial performance measurement indicators. The ultimate goal of this system is to focus on achieving total customer satisfaction by removi...

Full description

Bibliographic Details
Published in:World Academy of Science, Engineering and Technology
Main Author: Salleh N.A.M.; Kasolang S.; Jaffar A.
Format: Article
Language:English
Published: 2011
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-79960784353&partnerID=40&md5=07fcb79789da002c2c6f3a2548be2f36