The role of TQM and KM in supply chain learning: A conceptual model

Supply Chain Management (SCM) competitiveness is achieved based on process efficiency. To improve efficiency, we depend greatly on knowledge acquisition and utilisation in the area of Knowledge Management (KM). KM is particularly relevant to every stage in SCM in order to make accurate and timely de...

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Bibliographic Details
Published in:International Journal of Innovation and Learning
Main Author: Loke S.-P.; Ooi K.-B.; Tan B.-I.; Safa M.S.
Format: Article
Language:English
Published: Inderscience Publishers 2010
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-77956381211&doi=10.1504%2fIJIL.2010.035034&partnerID=40&md5=a3fb34747b8ed209759007f5ba304009