From user engagement to app love: Investigating the antecedents and consequences of third-party travel app usage

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From user engagement to app love: Investigating the antecedents and consequences of third-party travel app usage

Purpose - This study aims to empirical tests an integrated framework of third-party travel apps usage antecedents (system quality, information quality, service quality and user engagement) and its consequences (satisfaction, apps love and behavioral intentions). Design/methodology/approach - A quant...

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Bibliographic Details
Published in:	JOURNAL OF HOSPITALITY AND TOURISM TECHNOLOGY
Main Authors:	Wiyata, Wiyata; Zain, Nur Adilah Md; Asyraff, Muhammad Aliff; Anuar, Faiz Izwan; Hanafiah, Mohd Hafiz
Format:	Article; Early Access
Language:	English
Published:	EMERALD GROUP PUBLISHING LTD 2024
Subjects:	Social Sciences - Other Topics
Online Access:	https://www-webofscience-com.uitm.idm.oclc.org/wos/woscc/full-record/WOS:001363147600001

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