From user engagement to app love: Investigating the antecedents and consequences of third-party travel app usage
Purpose - This study aims to empirical tests an integrated framework of third-party travel apps usage antecedents (system quality, information quality, service quality and user engagement) and its consequences (satisfaction, apps love and behavioral intentions). Design/methodology/approach - A quant...
Published in: | JOURNAL OF HOSPITALITY AND TOURISM TECHNOLOGY |
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Main Authors: | , , , , , |
Format: | Article; Early Access |
Language: | English |
Published: |
EMERALD GROUP PUBLISHING LTD
2024
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Subjects: | |
Online Access: | https://www-webofscience-com.uitm.idm.oclc.org/wos/woscc/full-record/WOS:001363147600001 |