From first visit to forever fans: crafting customer loyalty in glamping through experience quality and engagement

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From first visit to forever fans: crafting customer loyalty in glamping through experience quality and engagement

This study contains two primary research aims. The first objective is to investigate the structure, dimensions, and indicators of experience quality at glamping resorts. Additionally, the study aims to analyze the interconnections between experience quality, trust, satisfaction, engagement, and cust...

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Bibliographic Details
Published in:	COGENT BUSINESS & MANAGEMENT
Main Authors:	Hapsari, Raditha; Hussein, Ananda Sabil; Ghofar, Abdul; Hanafiah, Mohd Hafiz
Format:	Article
Language:	English
Published:	TAYLOR & FRANCIS LTD 2024
Subjects:	Business & Economics
Online Access:	https://www-webofscience-com.uitm.idm.oclc.org/wos/woscc/full-record/WOS:001339676000001

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