Navigating turbulent waters: The impact of business continuity management (BCM) practices on financial and nonfinancial performance of tour operator companies
This study examines the influence of Business Continuity Management (BCM) practices on tour operator companies' financial and nonfinancial performance amid the COVID-19 pandemic. Employing purposive and cluster sampling, a survey was conducted with 331 tour operators, and the study hypotheses w...
Published in: | JOURNAL OF CONTINGENCIES AND CRISIS MANAGEMENT |
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Main Authors: | Ali, Quratulain Syahirah Awang; Hanafiah, Mohd Hafiz; Mogindol, Spencer Hedley |
Format: | Article |
Language: | English |
Published: |
WILEY
2024
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Subjects: | |
Online Access: | https://www-webofscience-com.uitm.idm.oclc.org/wos/woscc/full-record/WOS:001172200600001 |
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