User Experience Enhancement Strategy of LED Desk Lamp using IPA Model

• Published in: ENVIRONMENT-BEHAVIOUR PROCEEDINGS JOURNAL
• Main Authors: Zhu, Minghui; Nazar, Ahmad Azahari Bin Mohd; Bin Rusman, Mohd Shahril; Abd Hamid, Linda Binti
• Format: Proceedings Paper
• Language: English
• Published: E-IPH LTD UK 2023
• Subjects: Environmental Sciences & Ecology
• Online Access: https://www-webofscience-com.uitm.idm.oclc.org/wos/woscc/full-record/WOS:001170220600016

LED desk lamps are widely used in modern life as one of the lighting products. However, only a few studies focus on the user experience (UX) of LED desk lamps. Therefore, this study adopts the importance-performance analysis (IPA) model, with the aim of exploring strategies to enhance the UX of LED desk lamps. We evaluated the key factors of UX based on the importance and actual performance of LED desk lamps for users. By analyzing the results, we proposed strategies to improve LED desk lamps, thereby potentially improving the consumer experience and market competitiveness of LED desk lamps.