Applying WebQual 4.0 to measure the quality of government websites as a function of agenda building-information subsidies for journalists during the COVID-19 pandemic: A comparative study between Malaysia and Indonesia
This research aims to evaluate the quality of Indonesian and Malaysian government websites as a communication channel for the COVID-19 pandemic crisis. The evaluation involved three dimensions of WebQual 4.0, an evaluation standard for website quality because it contains the principles of mass commu...
Published in: | SEARCH-JOURNAL OF MEDIA AND COMMUNICATION RESEARCH |
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Main Authors: | Kriyantono, Rachmat; Kasim, Azahar; Wardasari, Nilam; Swastikawara, Sinta; Rani, Nurshazana Abdul |
Format: | Article |
Language: | English |
Published: |
TAYLORS UNIV, SOUTH EAST ASIA RESEARCH CENTRE COMMUNICATION & HUMANITIES
2023
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Subjects: | |
Online Access: | https://www-webofscience-com.uitm.idm.oclc.org/wos/woscc/full-record/WOS:001163666000005 |
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