The Best Malaysian Airline Companies Visualization through Bilingual Twitter Sentiment Analysis: A Machine Learning Classification
Online reviews are crucial for business growth and customer satisfaction. There is no exception for the airlines' company, which places third as the biggest contributor to Malaysia's Gross Domestic Product. Customer opinions play an important role in maintaining the reputation and improvin...
| Published in: | International Journal on Informatics Visualization |
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| Main Author: | |
| Format: | Article |
| Language: | English |
| Published: |
Politeknik Negeri Padang
2022
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| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85128946535&doi=10.30630%2fjoiv.6.1.879&partnerID=40&md5=942b343948a90356091559af902fc915 |