A.Y, K. M. A. F. N. H. M. D. (2024). AI Technology in IT Service Desk (ITSD). 2024 7th International Conference on Internet Applications, Protocols, and Services, NETAPPS 2024. https://doi.org/10.1109/NETAPPS63333.2024.10823611
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)A.Y, Karahamo M.; Alden F.Z.; Nour Hindia M.H.D.; Daud. "AI Technology in IT Service Desk (ITSD)." 2024 7th International Conference on Internet Applications, Protocols, and Services, NETAPPS 2024 2024. https://doi.org/10.1109/NETAPPS63333.2024.10823611.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)A.Y, Karahamo M.; Alden F.Z.; Nour Hindia M.H.D.; Daud. "AI Technology in IT Service Desk (ITSD)." 2024 7th International Conference on Internet Applications, Protocols, and Services, NETAPPS 2024, 2024, https://doi.org/10.1109/NETAPPS63333.2024.10823611.