Design Website for Buying and Selling Property Transactions to Enhance Customer Experience

• Published in: Lecture Notes in Networks and Systems
• Main Author: Kristin D.M.; Alexandra J.
• Format: Conference paper
• Language: English
• Published: Springer Science and Business Media Deutschland GmbH 2024
• Online Access: https://www.scopus.com/inward/record.uri?eid=2-s2.0-85214240357&doi=10.1007%2f978-981-97-5441-0_14&partnerID=40&md5=d092c08582a3b1df124e739f06554de2

The Covid-19 pandemic which has been going on for 4 years has changed the lifestyle of interaction between people and the economy and business continuity, including in Indonesia. All activities that were previously carried out onsite now can be carried out online using internet. Especially in the business processes that run in property companies, which generally require an interaction before buying a property, such as seeing show units directly and completing files and signature documents in making the documents needed to buy or rent a property. With the current technological developments, it is very possible that all these process can be carried out online. This study aims to analyze and design a prototype of a website, where this website will be used to show all show units that are carried out virtually and activities that will be carried out with further online property sales. The scope of this research starts from customers who can see the show unit virtually through the website. This research has limitations, it does not discuss security and does not discuss the process of paying for houses and their administration (required documents). The research method used is SDLC (System Development Life Cycle) and for object-oriented analysis and design (Object-Oriented Analysis and Design). © The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2024.