| Summary: | Introduction: The prevalence of online food delivery service (OFDS) environments in many food service and retail contexts has an impact on how people order and access meals, that led to the emergence food delivery riders, whose numbers have increased significantly, particularly in Kuala Lumpur, Malaysia. However, there are challenges for OFDS providers in evaluating food safety and cleanliness to ensure that clients receive safe and high-quality meals. Therefore, the purpose of this study was to examine the food safety compliances among food riders in Kuala Lumpur. Materials and methods: The Google Forms platform was used to conduct a quantitative e-survey. The data from 132 Kuala Lumpur food riders was then evaluated using a descriptive statistic, followed by correlation and multi-regression using the SPSS 26 edition. Results: : Male food riders make up the majority of Grabfood’s workforce in Kuala Lumpur (64%) and are more likely to have completed a food handling course and received typhoid vaccinations (20.5%) than female riders. The results also showed a significant positive link between food safety practices among the food riders in Kuala Lumpur for all three variables: food safety knowledge (FSK, r=0.845, p0.001), food safety attitude (FSA, r=0.832, p0.001), and risk perception (RP, r=0.774, p0.001). All three of the aforementioned components accounted for 76.5% of the variation (R2 = 0.770, F (3,131) = 143.00, p = 0.010). Conclusion: To summarise, the majority of food riders have solid food safety knowledge, attitudes, and risk perception, and they follow best practices © 2024 Universiti Putra Malaysia Press. All rights reserved.
|
|---|