Performance Measurement Criteria: Conceptual Framework for Subcontracting Management in the Malaysian Construction Supply Chain

• Published in: Green Infrastructure: Materials and Sustainable Management
• Main Author: Abdull Rahman D.L.S.H.; Mat Isa C.M.; Kamaruding M.; Nusa F.N.M.
• Format: Book chapter
• Language: English
• Published: Springer Nature 2024
• Online Access: https://www.scopus.com/inward/record.uri?eid=2-s2.0-85205661376&doi=10.1007%2f978-981-99-7003-2_3&partnerID=40&md5=b710d9b93b3f9c9b890175e179156b77

The construction industry employs workers of all levels and roles, from professionals to skilled and unskilled labourers. Subcontracting is increasingly being used in the construction industry to transfer risk from the main contractor to the subcontractor, and it will have a positive impact on specialisation in construction work. However, failure in subcontracting management may result in a negative relationship between them, uncoordinated on-site supervision, a lack of quality, and improper planning and scheduling. This chapter focuses on the identifica-tion of performance measurement criteria that contribute to successful subcon-tracting management in Malaysian construction projects, impacting the three dimen-sions of project performance, namely time, cost, and quality. This research used mixed methods, which included both quantitative and qualitative non-experimental components. The perception of subcontracting of main contractors was sought through a questionnaire survey. Next, semi-structured interviews with highly expe-rienced contractors were conducted to validate the quantitative findings and the proposed subcontracting management assessment framework. The key determinants and the scales of subcontracting management were analysed using SEMPLS soft-ware. The established performance measurement criteria will provide a reference to drive continual improvement and break down silos of thinking by performance measurement criteria of subcontracting management domains. © The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2023.