Growth in SME E-Commerce: A Bibliometric Study in the Asia Pacific

• Published in: Studies in Systems, Decision and Control
• Main Author: Cheong J.Q.; Nipo D.T.; Chong S.C.
• Format: Book chapter
• Language: English
• Published: Springer Science and Business Media Deutschland GmbH 2024
• Online Access: https://www.scopus.com/inward/record.uri?eid=2-s2.0-85204946493&doi=10.1007%2f978-3-031-67317-7_24&partnerID=40&md5=fe104e71ffe915a82cc37f668a5a0ca5

The Covid-19 epidemic is having a serious negative impact on small and medium-sized businesses (SMEs). This study's goal was to investigate potential avenues for SME e-commerce growth on a global scale. Gaining a better grasp of small and medium-sized businesses’ chances in online commerce can be achieved by investigating the possible effects of e-commerce on their expansion. Journal articles from the years 1997 to 2023 were collected for this study's analysis. The review approach is divided into three independent steps: choosing journals, creating key categories and an analysis framework, and choosing papers. The results demonstrate that adoption of e-commerceAdoption of e-commerce is positively impacted by perceived compatibility and difficulty. But under regular conditions, the open innovation paradigm is workable. The adoption of e-commerce is minimally affected through the sharing of expertise and management philosophy. These findings will help researchers and SME managers in the Asia Pacific region deal with the COVID-19 pandemic's issues and hire more skilled workers. According to this survey, SMEs should modernize their systems by hiring qualified personnel. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.