The impact of intellectual capital on local authorities performance in property tax reassessment: the mediating role of process innovation

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The impact of intellectual capital on local authorities performance in property tax reassessment: the mediating role of process innovation

Purpose: This study aims to investigate the factors influencing property tax reassessment performance in West Malaysia. It specifically examines intangible aspects, such as intellectual capital and process innovation among valuation officers. The primary concern in this study is the variability in h...

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Bibliographic Details
Published in:	Property Management
Main Author:	Senawi A.; Osmadi A.; Che Pin S.F.
Format:	Article
Language:	English
Published:	Emerald Publishing 2024
Online Access:	https://www.scopus.com/inward/record.uri?eid=2-s2.0-85196815293&doi=10.1108%2fPM-11-2023-0112&partnerID=40&md5=d301a977b845c5056802da4367080f6c

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