The impact of intellectual capital on local authorities performance in property tax reassessment: the mediating role of process innovation
Purpose: This study aims to investigate the factors influencing property tax reassessment performance in West Malaysia. It specifically examines intangible aspects, such as intellectual capital and process innovation among valuation officers. The primary concern in this study is the variability in h...
| Published in: | Property Management |
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| Main Author: | |
| Format: | Article |
| Language: | English |
| Published: |
Emerald Publishing
2024
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| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85196815293&doi=10.1108%2fPM-11-2023-0112&partnerID=40&md5=d301a977b845c5056802da4367080f6c |