Perceived service quality and risks towards satisfaction of online halal food delivery system: from the Malaysian perspectives

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Perceived service quality and risks towards satisfaction of online halal food delivery system: from the Malaysian perspectives

Purpose: The purpose of this study is to ascertain service quality (halal values, assurance, meal quality, reliability, security, system and traceability) and perceived risks (financial, quality, environment, social, time, psychology and health) and its influence on satisfaction, as well as trust co...

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Bibliographic Details
Published in:	Journal of Islamic Marketing
Main Author:	Osman I.; Omar E.N.; Ratnasari R.T.; Furqon C.; Sultan M.A.
Format:	Article
Language:	English
Published:	Emerald Publishing 2024
Online Access:	https://www.scopus.com/inward/record.uri?eid=2-s2.0-85196724906&doi=10.1108%2fJIMA-06-2023-0176&partnerID=40&md5=8696b7df002445895175af3523d52069

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