Perceived service quality and risks towards satisfaction of online halal food delivery system: from the Malaysian perspectives
Purpose: The purpose of this study is to ascertain service quality (halal values, assurance, meal quality, reliability, security, system and traceability) and perceived risks (financial, quality, environment, social, time, psychology and health) and its influence on satisfaction, as well as trust co...
Published in: | Journal of Islamic Marketing |
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Main Author: | |
Format: | Article |
Language: | English |
Published: |
Emerald Publishing
2024
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Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85196724906&doi=10.1108%2fJIMA-06-2023-0176&partnerID=40&md5=8696b7df002445895175af3523d52069 |