Challenges Faced by the Department of Social Welfare in Empowering People with Disabilities (PWD): A Qualitative Study

• Published in: Malaysian Journal of Consumer and Family Economics
• Main Author: Ali S.A.M.; Yunus N.M.; Kadir M.A.B.A.; Jailani S.F.A.K.; Hassan N.M.; Ramdan N.F.; Kamsari E.M.
• Format: Article
• Language: English
• Published: Malaysian Consumer and Family Economics Association 2024
• Online Access: https://www.scopus.com/inward/record.uri?eid=2-s2.0-85196722458&doi=10.60016%2fmajcafe.v32.09&partnerID=40&md5=6ca2b10a0d04831a2808b553ed094b6c

Empowering people with disabilities and mainstreaming their needs into the national agenda should increase their development opportunities, improve development outcomes, and enhance their quality of life. However, people with disabilities face numerous barriers that impede their full participation in the social, economic, and cultural aspects of life. The Department of Social Welfare plays an essential role in improving the well-being of people with disabilities and makes significant efforts to empower them and combat exclusion. Therefore, this study focuses on examining the role of the social welfare office in empowering people with disabilities. The study aims to identify key factors that facilitate or hinder the empowerment process within the department for persons with disabilities. In this qualitative research, data was collected through focus group discussions with officials from the Department of Social Welfare in Putrajaya. Two main themes emerged from the analysis, namely the strength and support system and the limitations faced by the Department of Social Welfare. The findings emphasize that monitoring progress and offering opportunities for people with disabilities can contribute to their empowerment. Collaboration between the Department of Social Welfare, other government agencies, non-governmental organizations (NGOs), and other parties is critical in promoting positive social change. By leveraging their respective strengths, resources, and expertise, they can create innovative solutions, implement effective policies, and significantly impact society. © 2018 Malaysian Consumer and Family Economics Association (MACFEA).