Digital halal literacy and halal destination attribute as the antecedents of revisit intention

Purpose: This paper aims to explore the influence of digital halal literacy and halal destination attributes on revisiting intention through satisfaction and trust as mediating variables. Design/methodology/approach: The study collected data from 308 domestic tourists in Indonesia who visited urban...

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Bibliographic Details
Published in:International Journal of Tourism Cities
Main Author: Gaffar V.; Christiyanto W.W.; Arissaputra R.; Abror A.; Achmad N.; Hidayat E.F.F.; Siregar Q.A.; Shahril A.
Format: Article
Language:English
Published: Emerald Publishing 2024
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85195610512&doi=10.1108%2fIJTC-12-2023-0259&partnerID=40&md5=307fa78fa677e1b68bc65f12f3a80fe7
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Summary:Purpose: This paper aims to explore the influence of digital halal literacy and halal destination attributes on revisiting intention through satisfaction and trust as mediating variables. Design/methodology/approach: The study collected data from 308 domestic tourists in Indonesia who visited urban tourist destinations using a Likert-scale questionnaire, conducted between June and July 2023, and analysed using PLS-SEM for comprehensive data collection. Findings: Digital halal literacy and halal destination attributes significantly impact tourist satisfaction and trust, potentially leading to the desire to revisit previously visited destinations. The higher the digital halal literacy and halal destination attributes, the higher the satisfaction and trust of tourists towards these destinations, potentially resulting in their intention to revisit. Research limitations/implications: This study focused on the Greater Bandung area in western Indonesia, a popular tourist destination. Future studies should explore the eastern region and its surroundings, as they do not differentiate between nature-based and man-made tourism. Practical implications: The absence of information on halal tourism destinations hinders travellers' understanding and decision-making, particularly considering the preference for symbols as a means of communication, a crucial factor that destination managers must consider. Social implications: Visual elements, such as symbols and signage, significantly influence tourist behaviour and experiences, leading to the decision to revisit the destination. Originality/value: The integration of digital halal literacy and halal destination attributes offers a comprehensive understanding of halal tourism, particularly in terms of revisit intentions. © 2024,.
ISSN:20565607
DOI:10.1108/IJTC-12-2023-0259